Terms and Conditions

Last updated: 05/27/2025

Welcome to our online store. Please read the following Terms and Conditions carefully before making a purchase.


By accessing and using this website, you agree to be bound by these terms. If you do not agree, we recommend that you refrain from using our website or making any purchases.

1. General Information

This website is operated by Rizzi Acoustics, hereinafter referred to as “we,” “our,” or “the store.”
Our online platform offers high-fidelity audio products under the Rizzi Acoustics label.

2. Products and Availability

All products listed are subject to availability. We reserve the right to modify product features, prices, or stock status at any time without prior notice. Images are for illustrative purposes only.

3. Pricing and Payment

All prices are listed in USD, and exclude applicable taxes.
We accept the following payment methods:

  • Credit and debit cards
  • Bank transfers
  • Payoneer / Mercado Pago

After your purchase is confirmed, you will receive an email with your order details.

4. Shipping

We ship worldwide with some restrictions. Please contact us at support@rizziacoustics.com to check if shipping to your country is available. Shipping costs and delivery times vary depending on the destination. This information will be displayed during checkout.

Delivery options include:

  • Home delivery
  • Local pickup (available only in Uruguay)

5. Cancellations and Returns

Orders can be canceled within 24hours of purchase as long as the product has not been shipped.

Returns are only accepted in the following cases:

  • Damaged or defective product
  • Incorrect product received

To request a return, please contact us at support@rizziacoustics.com within 14 days of receiving your order.

6. Warranty

Our products come with a 2 year warranty against manufacturing defects.
The warranty does not cover damage caused by misuse, drops, improper handling, or unauthorized commercial use.

7. Intellectual Property

All content on this site (texts, images, logos, designs, products) is the property of Rizzi Group SAS.
No part of this site may be reproduced without prior written permission.

8. Data Privacy

We are committed to protecting your personal information. For more details, please refer to our Privacy Policy section.

9. Governing Law

These terms shall be governed by the laws of Uruguay, and any disputes will be subject to the jurisdiction of its courts.

10. Contact Us

📧 support@rizziacoustics.com
📞+598 97 970 520
🏢 Montevideo, Uruguay